Last Updated: January 1, 2025
Felly Medical Aesthetics Ltd ("we," "our," or "us") operates Felly Kitchen. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Platform.
Account Information: When you create an account, we collect your name, email address, and authentication credentials through our OAuth provider.
Order Information: When you place an order, we collect delivery address, phone number, and payment information (processed securely through Stripe).
Vendor Information: Vendors provide business name, cuisine type, menu items, pricing, and contact details.
Usage Data: We automatically collect information about how you interact with the Platform, including IP address, browser type, pages visited, and time spent on pages.
We use your information to process and fulfill orders, communicate with you about your orders, facilitate vendor-customer interactions, process payments securely, improve our Platform and services, send promotional communications (with your consent), comply with legal obligations, and prevent fraud and ensure Platform security.
With Vendors: We share your name, delivery address, and order details with vendors to fulfill your orders.
With Payment Processors: Payment information is processed by Stripe in accordance with their privacy policy.
With Service Providers: We may share information with third-party service providers who assist in operating our Platform.
For Legal Reasons: We may disclose information if required by law or to protect our rights and safety.
We do not sell your personal information to third parties.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order history is retained for accounting and legal compliance purposes.
Under UK data protection law, you have the right to access your personal information, correct inaccurate information, request deletion of your information, object to processing of your information, request restriction of processing, and data portability. To exercise these rights, please contact us at [email protected].
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze Platform usage. You can control cookies through your browser settings, but disabling cookies may affect Platform functionality.
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Your information may be transferred to and processed in countries other than the UK. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on the Platform. Your continued use of the Platform after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us:
Felly Medical Aesthetics Ltd
4 Rhode Street, Chatham, ME4 4AL, Kent, UK
Email: [email protected]